Get Advice
We provide free, confidential, independent and impartial advice.
Click on the links below to get advice information
Telephone
Online
Visit Us
Benefits Advice
Housing
Employment Rights
Debt & Money
Accessibility at our office
We are committed to making our services welcoming and accessible to everyone.
Our facilities are wheelchair accessible, with step-free entry and accessible restrooms available on site. A hearing loop system is in place to support individuals who use hearing aids, ensuring clear communication during events and meetings.
To support our diverse community, we also offer translation services, including British Sign Language (BSL) interpretation upon request. If you require any specific assistance or adjustments, please let us know in advance—we’re here to help make your experience as smooth and inclusive as possible.
Our advisers
Our advisers use the latest information to ensure you receive the most accurate and up-to-date advice. They will explore your options, assess potential outcomes, and support you in making informed decisions—without telling you what to do. However, they are here to help you take action by making phone calls on your behalf, writing letters, or assisting with forms.
Non urgent advice:
Family advice including domestic abuse | Benefits help | Employment advice | Debt and money advice & much more
If you’d prefer to speak to us, call us for a confidential chat on (01525) 373878 or e-mail us here
Opening hours
Monday to Thursday 10am to 1pm and 2pm to 4pm | Friday 10am to 1pm
If you need help urgently:
Call emergency services on: 999 or 112 if you are outside of the UK
Call NHS direct: 111
Contact The Samaritans
Click on the tiles below for more information & help:
Solicitors
We have partnerships with solicitors Duncan Lewis and Austin & Carnley who can provide free consultancy to enable us to assist our clients.
This can cover Family and Criminal law.
It is necessary to discuss your situation with one of our advisers first and then if appropriate we can consult the solicitor. Please contact us using one of the methods listed above. Click for more information
Advice Central
This is a partnership service that can provide information and/or arrange for a relevant advice agency in Central Bedfordshire to give you detailed assistance.
Hate Crime
We are a Hate Crime Reporting Centre and can help you if you are a victim or have witnessed a hate crime.
